# Zoho Desk

> Zoho Desk's current offer: Up to 34% off annual, checked on zoho.com on 6 Oct 2026. Without it, you can stay on the free Zoho Desk plan listed on zoho.com.

Zoho Desk is a help desk that turns customer emails, chats and calls into tickets your team answers from one inbox. A free edition covers three agent licences with no end date, and paid editions are billed per agent. Zoho's pricing page puts the yearly saving at up to 34%, offers a 15-day trial of any plan without a card, and does the data migration for free when you leave another help desk.

Zoho Desk collects tickets from email, chat, phone, social media and WhatsApp in one queue, with routing, SLAs and a help centre for your customers. Its AI assistant, Zia, suggests replies, summarises long threads and flags angry customers. The free plan covers email ticketing for up to three agents. It connects natively to Zoho CRM, Slack and Jira, so it fits well if you already run other Zoho apps.

- **[Zoho Desk](https://suiteintent.com/t/zoho-desk?m=GB)**: Help desk ticketing for small and growing support teams. · Best for: Small teams on a tight support budget · Free plan · 34%

## Terms

- **Up to 34% off annual** (34%): Saving when you pay yearly instead of monthly, as stated on the pricing page. (Last checked: 2026-10-06)

- Claim it on the provider's site: https://suiteintent.com/t/zoho-desk?m=GB&d=zoho-desk-annual&c=deal

## Price today

- Free plan, Free plan (Last checked: 2026-10-05)

## More deals

- [Crisp](https://suiteintent.com/deals/crisp): 50% off for nonprofits and students
- [Help Scout](https://suiteintent.com/deals/help-scout): Six months free for startups
- [Intercom](https://suiteintent.com/deals/intercom): Early-stage programme discount
- [Zendesk](https://suiteintent.com/deals/zendesk): Six months free for startups

## Questions

### Can three people really use Zoho Desk for free?

Yes, the free edition includes three user licences and the pricing page does not give it an end date. That suits a small shop where two or three people answer the same support inbox. The paid editions add the features larger teams lean on. Move up only when the free edition stops covering how you work.

### How long is the trial and does it need a card?

The trial lasts 15 days and covers whichever plan you want to test. Zoho states that no credit card is required to start. Use the time to connect your support email and answer real tickets, because that shows what the plan is missing. When it ends, nothing is charged unless you chose to subscribe.

### Does Zoho help me move from another help desk?

The pricing page promises free data migration support when you switch from a competing help desk platform. That covers the work of bringing your old tickets and contacts across. Ask which fields and attachments are included before you start. It removes the usual cost of switching, which is the reason many teams stay with a tool they dislike.

### Is there pricing for nonprofits or schools?

Zoho says it has special pricing for non-profit and educational organisations. The page gives no figure, so you have to contact their sales team to get a quote. Ask for it in writing and compare it with the yearly saving on the public plans. The right answer depends on how many agents you need.

### Is paying yearly worth it for a small team?

The page shows a saving of up to 34% on yearly billing against monthly. You pay for the year at once, which is a lot for a team that may grow or shrink. If you have used the trial and know the edition fits, the saving is large. Until then, a month-to-month plan costs more but lets you change your mind.