Fathom vs Fireflies: free notes or a call archive
Fathom is the pick for most freelancers and founders: its free plan records and transcribes unlimited calls with instant AI summaries, so you can use it on every meeting without counting. Fireflies is the pick for sales and customer teams who need to look back at what a client said, because every past call stays searchable and you can ask questions across them. Both work with Zoom, Google Meet and Microsoft Teams. Fireflies keeps CRM and app integrations to its paid plans, while Fathom's Business plan adds CRM field sync.
Which one to pick
You want good call summaries for free, record many meetings a week on your own, and only need extras like action items once you upgrade to Premium.
Your team reviews client calls often, wants one archive it can search and question, and needs transcripts in several languages.
Side by side
Questions
Is Fathom free?
Fathom's free plan includes unlimited recordings and transcriptions, instant AI summaries, clips and search across your calls. Premium costs $20 a month, or $16 a month billed yearly, and adds advanced summaries and AI action items. Team plans start at $19 per user a month for two or more people. For one person, the free plan covers a lot.
Does Fireflies have a free plan?
Yes, Fireflies has a free plan with basic features. Paid tiers are Pro, Business and Enterprise. Pro and Business add more transcription credits, exports and app and CRM integrations. Business also brings video recording, analytics and API access.
Do they sync notes to my CRM?
Fathom syncs with HubSpot, Salesforce and other CRMs, and its Business plan maps meeting details into chosen CRM fields. Fireflies sends notes to your CRM on its Pro and Business plans. If CRM updates are the main reason you want a notetaker, compare those paid tiers side by side. On free plans, plan to copy notes over yourself.
Do they handle Spanish, French or Italian calls?
Fireflies names English as its main language and lists Spanish, French, Portuguese, Italian and over 100 other languages in beta. Test a real call in your language before you rely on the transcript. Summaries depend on transcript quality, so a short test shows a lot. Run the same call through both if you meet clients in several languages.
Which video platforms do they join?
Both record calls on Zoom, Google Meet and Microsoft Teams. That covers most client meetings a small business runs. Fathom also connects to Zapier and Make, so you can pass summaries to other apps. Check your company's rules on recording before you invite a notetaker to client calls.