SevenRooms vs OpenTable: restaurant bookings
Choose OpenTable if your tables need filling: its app and website put your restaurant in front of diners searching in many countries. Choose SevenRooms if you already have the footfall and want to keep guests coming back, since it pairs direct bookings and deposits with a guest CRM and automated marketing, and charges no per-cover booking fees. SevenRooms suits groups with more setup time; a single restaurant gets going faster on OpenTable.
Which one to pick
You run a restaurant group or a busy venue, take deposits on direct bookings and want to use your own guest data for marketing and repeat visits.
You opened recently or sit off the main street and want new diners to find and book you through the OpenTable app and website.
Side by side
Questions
Can I see SevenRooms and OpenTable prices before a demo?
Neither publishes a set price: both quote on request, so you get a figure after a call or demo. SevenRooms says it charges no per-cover booking fees. Ask OpenTable how covers booked through its network are billed before you sign. Compare the total for your usual monthly covers, not the base fee alone.
Who owns the guest data?
With SevenRooms you own your guest data and can use it to bring people back through its CRM and automated marketing. OpenTable also keeps guest profiles in your account, but diners who find you through its marketplace are OpenTable users too. If repeat visits drive your revenue, that difference matters.
Can I move from OpenTable to SevenRooms?
Yes, but plan it for a quiet week. Export your guest profiles and future bookings, then set up direct booking on your own website and social pages. You lose the OpenTable listing once you leave, so expect fewer bookings from new diners at first.
Which suits a single small restaurant?
OpenTable fits small to large operations and needs little setup. SevenRooms is aimed at medium and large venues and groups, with more to configure. A single small restaurant usually gets more value from OpenTable's diner network than from SevenRooms' marketing tools.
Are both available where I am?
SevenRooms serves the UK, US, Spain, France, Germany, Italy and Mexico in our data. OpenTable is listed for the UK, US, Mexico and Germany. If your restaurant is in Spain, France or Italy, confirm OpenTable's diner reach in your city before choosing it for new bookings.